28 July 2014
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User Manual : Sabah.Net User Guide
Chapter 1

Chapter 1
Sabah.Net Dial-Up Access

Another method of accessing Sabah.Net services is through modem dial-up. Assuming you have a modem properly installed on your computer, the following steps will guide you through the settings require for modem dial-up access to Sabah.Net.

1.1 Configurations for Dial-up Modem

1.1.1 Computer with direct network connection

Step 1: Go to Start menu, choose Settings / Control panel or go directly to Network and Dial-up Connections, as shown below:

Figure 1.1

Step 2: Click Local Area Connection, and the Local Are Connections Status menu will pop-up (refer to Figure 1.2):

Figure 1.2

Step 3: Click the Properties button and the Local Area Connections Properties window (see Figure 1.2) will pop-up

Figure 1.3


The Local Area Connections Properties window will be reviewed as above. TCP/IP is an essential program for accessing Sabah.Net. If there is a TCP/IP entry as shown as follow, then your computer is installed with the TCP/IP. Skip the following step and proceed to Step 5









Step 4: If you have not installed the TCP/IP (the TCP/IP entry in your Local Area Connections Properties would not be the same as Figure 1.3), click the Install button. You will be prompted with the following window:

Figure 1.4

Choose Protocol (as shown in Figure 2.4), the click Add button. You will see this following screen (Figure 1.5). Choose Microsoft,  TCP/IP and click OK. Then the TCP/IP program will be installed in your computer.

Figure 1.5

Step 5: Right after you clicked the OK button, the Local Area Connections Properties will pop-up (as shown in Figure 1.3). Please click OK once again, and you will be asked whether you want to restart your computer. Click ‘Yes’ and your computer will be restarted automatically.

Figure 1.6

After you have restrated your computer, you will have to configured your ’Dial-up Networking’ service. To do so, please refer to Dial-up Networking Service Configurations in Section 1.3.

1.1.2 Computers without direct network connection

Step 1: Go to Start menu, choose Settings, Control Panel, Network and Dial-up Connections, Local Area Connection. The Local Area Connection Status window will pop-up.

Step 2: Click the Properties button(please refer to Figure 1.2) and you will see the Local Area Connections Properties window (as in Figure1.3)

The Local Area Connection Properties window will be reviewed as follows:

Figure 1.7

1.2 Dial-up Networking Service configuration

Step 1: Double click the ‘My Computer’ icon (please refer to Figure 2.8) on your  computer desktop screen


Figure 1.8





A window as in Figure 1.9 will pop-up right after you clicked the ‘My Computer’ icon.




Figure 1.9

Step 2: Click “Network and Dial-up Connections” icon, and the Network and Dial-up Connections window will pop-up.

Figure 1.10

Step 3: Double click the ‘Make New Connection’ icon and you will see the following screen:

Figure 1.11

Step 4: Click Next button, and it will prompt you to the Network Connection Type screen (please refer to Figure 1.12). For Network Connection Type, Please choose “Dial-up to the internet

Figure 1.12



Step 6: Click Next and the screen as in Figure 1.13 will comes up.


Figure 1.13

Please choose ‘I want to set up my Internet connection manually, or I want to connect through a local area network (LAN)

Step 7: Click Next and you will see the Setting up your Internet connection screen (as shown in Figure 1.14). Then choose ‘I connect through a phone line and a modem’

Figure 1.14

Step 8: Click Next and it will prompt you to the ‘Add/Remove Hardware Wizard’ screen (please refer to Figure 1.15).

Figure 1.15

If you want your computer to detect your modem automatically, skip this step/windows (as shown in Figure 1.15) and please proceed to Step 10 And if you chose to select the modem by yourself, please tick ‘Don’t detect my modem; I will select it from my list

Step 9: Click Next button and you will be prompted to select the type of modem that you used for your computer (please refer to Figure 1.16). Choose the type of your modem by referring to the ‘Manufacturers’ & ‘Models’ list.



Figure 1.16

Step 10: Click Next and you will see the Step 1 of 3: Internet account connection information window, as in Figure 1.17



Figure 1.17

Type in the Sabah.Net dial-up number i.e 1300882021 in the ‘Phone Number box. Please tick ‘Use dialing rules’ and choose ‘Malaysia (60)’ as the ‘Country/region code’. For the ‘Area code’ you don’t have to key in anything – leave it blank.


Step 11: Click Next button and it will prompt you to the next window, as shown in Figure 1.18.

Figure 1.18

Pleas type your ‘User name’ and ‘Password’ (please refer to the above example) with a format:-

<username>@sabah.net.my (For Sabah NET, EDU, ORG dan COM user)

<Firstname.Lastname>@sabah.gov,my (for government user)

Step 12: Click Next and a window as shown in Figure 1.19 will pop-up. In the ‘Connection Name’ box, please type Sabah.Net

Figure 1.19

Step 13: Click Next and you will be asked whether you want to setup your internet account (please refer to Figure  1.20)

Figure 1.20

If you chose ‘No’, you will see the following window:

Figure 1.21


And if you chose ‘Yes’, you will get to see the window as shown in figure 1.22

Figure 1.22

Step 14: Choose ‘Create a new Internet mail account’ and click Next (please refer to Chapter 5 for further information on how to setup your e-mail account)

1.3 Modify the Setting Configurations

This chapter is only for user that is using Windows 2000 and Windows XP version. And please take note that you have to follow all the following steps in order to successfully connected to Sabah.Net

Step 1: Double click the My Computer icon, the go to Network and Dial-up Connections.

Step 2: Right click your mouse, choose Properties and the Sabah.Net Properties window will pop-up.

Step 3: Tab to Networking and click Settings button (please refer to Figure 1.23).

Figure 1.23


Step 4: Please uncheck the ‘Negotiate multi-link for single link connections’ (please refer to Figure 1.24) and click ‘OK’

Figure 1.24


Member Corner


e.g: Sandakan, Tawau, Lahad Datu

Reach Us Easily
  • 24 x 7 Hotline
  • Tel (Working Hours)
  • Office Opening Hours
    Mon-Fri: 8:00am-5:00pm
Emergency Service
  • Ambulance: 999
  • Fire: 999
  • Police: 999
  • Police Hotline: 088-318555

Kota Kinabalu

  • Queen Elizabeth Hospital: 088-517555
  • Sabah Women's & Children's Hospital: 088-522600
  • Hospital Mesra Bukit Padang: 088-240984

Other Districts

  • Beaufort Hospital: 087-212333
  • Beluran Hospital: 089-511333
  • Keningau Hospital: 087-333355
  • Kinabatangan Hospital: 089-561857
  • Kota Belud Hospital: 088-976333
  • Kota Marudu Hospital: 088-661980
  • Kuala Penyu Hospital: 087-853100
  • Kudat Hospital: 088-611581
  • Kunak Hospital: 089-894100
  • Lahad Datu Hospital: 089-881522
  • Papar Hospital: 088-913333
  • Pitas Hospital: 088-676100
  • Ranau Hospital: 088-875266
  • Duchess of Kent Hospital, Sandakan: 089-212111
  • Semporna Hospital: 089-781522
  • Sipitang Hospital: 087-821533
  • Tambunan Hospital: 087-774333
  • Tawau Hospital: 089-773533
  • Tenom Hospital: 087-735577
  • Tuaran Hospital: 088-787355

Private Medical Facilities

  • Damai Specialist Centre: 088-222922
  • Kota Kinabalu Specialist Centre: 088-252500
  • Rafflesia Medical Centre: 088-272620
  • Sabah Medical Centre: 088-211333

Electricity Services

  • SESB (General): 088-282500
  • SESB (Complaints): 15454

Telephone Services

  • Celcom: 1300-111000
  • DiGi: 016-2211800
  • Maxis: 1800-821123
  • Telekom Call Centre: 100
  • U Mobile: 018-3881318

Water Services

  • Water Department (General): 088-232364
  • Water Department (Complaints): 088-711767
  • Water Department (Beaufort): 087-212295
  • Water Department (Beluran): 089-511176
  • Water Department (Keningau): 087-334428
  • Water Department (Kinabatangan): 089-561970
  • Water Department (Kota Belud): 088-977846
  • Water Department (Kota Marudu): 088-661450
  • Water Department (Kuala Penyu): 087-884243
  • Water Department (Kudat): 088-612004
  • Water Department (Kunak): 089-851113
  • Water Department (Lahad Datu): 087-881767
  • Water Department (Membakut): 087-887362
  • Water Department (Papar): 088-911434
  • Water Department (Sandakan): 089-663001
  • Water Department (Semporna): 089-781274
  • Water Department (Sibuga): 089-665460
  • Water Department (Sipitang): 087-821904
  • Water Department (Tambunan): 087-774270
  • Water Department (Tawau): 089-761057
  • Water Department (Tenom): 087-735762
  • Water Department (Tuaran): 088-788350


  • Kota Kinabalu International Airport: 088-325555
  • Lahad Datu Airport: 089-881491
  • Sandakan Airport: 089-660405
  • Tawau Airport: 089-950777


  • Sabah State Library Headquarters: 088-214828
  • Keningau Regional Library: 087-336096
  • Kota Kinabalu Regional Library: 088-254333
  • Sandakan Regional Library: 089-210916
  • Tawau Regional Library: 089-760632

Sports Complexes & Hostels

Sports Complexes
  • Keningau Sports Complex: 087-341702
  • Kota Kinabalu Sports Complex: 088-232166 / 088-259466
  • Penampang Sports Complex: 088-718060
  • Sandakan Sports Complex: 089-632684 / 089-665448
  • Tambunan Sports Complex: 087-773014
  • Tawau Sports Complex: 089-752820
  • Tenom Sports Complex: 087-735625
  • Keningau Hostel: 087-341702
  • Kinabalu Hostel: 088-221567
  • Sandakan Hostel: 089-665326
  • Tawau Hostel: 089-752818

Hotels & Resorts

Kota Kinabalu
  • Bunga Raya Island Resort: 088-380390
  • Gayana Eco Resort: 088-380390
  • Hyatt Regency Kinabalu: 088-221234
  • Le Meridien: 088-322222
  • Nexus Resort & Spa Karambunai: 088-480888
  • Promenade Hotel: 088-265555
  • Shangri-La's Rasa Ria: 088-792888
  • Shangri-La's Tanjung Aru Resort & Spa: 088-327888
  • Sutera Habour Resort: 088-318888
Ranau / Kundasang
  • Kinabalu Pine Resort: 088-386775
  • Mount Kinabalu Heritage Resort & Spa: 088-889511
  • United Merlin Resort: 088-889366
  • Hotel Seafront Sandakan: 089-222233
  • Sabah Hotel Sandakan: 089-213299
  • Sepilok Jungle Resort: 089-533031
  • Swiss Inn Waterfront Sandakan: 089-240888
  • Belmont Marco Polo Hotel: 089-777988
  • De Choice Hotel: 089-776655
  • Hotel Emas: 089-762000
  • Promenade Hotel: 089-982888
  • Walaitokou Hotel: 089-772428